ZEISS Metrology Portal
ZEISS Metrology Portal - general
Licence Renewal Portal
- Import License File for Offline Activation - ZEISS License Activation Utility (ZLAU)
- Short Guide Software Licensing (Offline Activation) - ZEISS License Activation Utility (ZLAU)
- Short Guide Software Licensing (Online Activation) - ZEISS License Activation Utility (ZLAU)
- Will my device be updated automatically as soon as I click on "Request License Key"?
- What is the difference between Dongle & PC-bonded licenses?
SOFTWARE DOWNLOAD PORTAL
General
Questions and Answers
- What is Teleservice and how does it work?
- Where can I find out which software versions are currently sold?
- Can a ZEISS CONTURA CMM be converted from VAST XT to RDS (or vice versa)?
- How do I recognize an activated ID chip on my change plates?
- Why does my change plate no longer work after a software update to ZEISS CALYPSO 2014 or higher?
ZEISS CALYPSO
Product and Manufacturing Information (PMI)
- Is there support from ZEISS in regard to PMI?
- Why does CALYPSO not produce flat measuring elements for me?
- What must the designing engineer take into account during production?
- Why are PMIs generated too often or multiple times?
- Why does CALYPSO generate my PMI incorrectly and give me an error message?
- Why does CALYPSO not recognize my PMI during import?
Probe Qualification
- How can I qualify my entire stylus system without having to reposition the Reference Sphere?
- How often do I need to qualify my stylus systems?
- How often do I need to run Fitting Position?
- What is 6 point Qualification?
- What is Geometry Requalification?
- What is Qualify Passive qualification?
Base Alignments
- When and how can I use Secondary alignments?
- How do I change my Base Alignment?
- Do I need to build my Base Alignment to match my Datum Reference Frame?
- What is the “Can, May, Must” rule?
- What are the 6 degrees of freedom?
- How does CALYPSO decide which boxes to fill in for a Base Alignment?
Navigation
- When do my Retract Distances need to be reduced?
- When I change my Retract Distance defaults, why don't they get saved to the program?
- Where are my Retract Distance default settings?
- What is Retract Distance?
- When do I set my Clearance Distance to zero?
- How do I get my probe to travel into a part along a cylinder that is not normal to the alignment?